James Eustachio: IT & telecom infrastructure consultant and project manager
James de Paula Eustáchio is an IT and telecom infrastructure consultant and project manager with 32 years of experience, since 1994, in the automotive, steel, healthcare, agribusiness and data center sectors. He runs projects that cut costs and modernize critical environments without stopping operations, from assessment to delivery, and acts as a local IT partner for foreign companies setting up in Brazil.

From three sides of the table
Most consultants know one side of a project. I have been on all three.
Operations
I worked inside companies that depend on IT to produce and sell: Fiat, Oi, Magnesita and Biomedical. I know what downtime means for people on the factory floor, in the hospital or at the counter.
Vendor
At IBM, as Servers Sales Manager Sr., I was responsible for over BRL 20 million in mission-critical solutions, with C-level relationships at ArcelorMittal, Cemig, Fiat, Copasa, Unimed-BH and Prodemge, among others. At Century, a Brazilian telecom operator, I served 474 B2B clients in connectivity, cloud and security. I have also worked with partners such as Apple, SAP, Ingram and TD Synnex.
Founder
I founded Fargotech. I know what it is like to have your own cash at stake in every technology decision.
That is why I speak the language of the CFO, the COO and the technical team, and I know where each of them stands when the project gets tight.
Results
- CCPR/Itambé (strategic infrastructure consultant): IT spin-off with two in-house active-active data centers and SAP migrated to HANA. BRL 27 million, zero RPO and RTO, no downtime (2019–2020). → Case study
- CCPR: network, telecom and Fortinet security across 17 sites in 12 months. The new infrastructure sustained revenue growth from BRL 1.5 billion to BRL 2 billion in 6 months. → Case study
- FCA (Fiat Chrysler) (at IBM): the world’s first IBM Power8 platform for SAP HANA, integrating Brazil, the US and Italy. → Case study
- ArcelorMittal (Luxembourg) (at IBM): SAP HANA (CO module) upgrade at headquarters, without downtime.
- Unimed-BH: server and storage tech refresh for the hospital environment and the MV ERP.
- 99.98% SLA sustained in critical environments.
Education
- Business Administration — Unicentro Izabela Hendrix, 2003
- MBA in Project Management — IBMEC (attended through the final term)
- Digital Transformation — MIT, 2021
- Digital Transformation — Fundação Dom Cabral, 2017
- Global Sales School — Harvard, São Paulo, 2016
Certifications and memberships
- Fortinet NSE 1
- Acronis Cloud Sales Fundamentals
- PMI member
Languages
- Portuguese: native
- English: advanced reading and writing, intermediate conversation
- Italian: advanced reading and writing, intermediate conversation
How I work
Project-based engagements as an independent contractor, remote or on site, in Brazil and abroad.
What I believe
Well-run IT is not a cost: it is what sustains revenue.
Recommendations
“James has an incredible commitment to customer satisfaction, combining his rich experience in technology and management with a unique ability to grasp what customers really need and turn it into real results. When we worked together, he was key to building a strong connection between the team and the customers, making sure we exceeded expectations at every stage of the project. He is a master at creating strategies that are not only effective but fully aligned with the needs of everyone involved, delivering innovative solutions that truly make a difference.”
Daniel PaivaCIO | Head de Tecnologia & Inovação | Mestre em Inovação (UFMG)
“James is a restless, innovative professional, committed to his Clients’ success, reliable and resilient! We worked together at IBM and we keep in touch for innovative, thought-provoking conversations about how to improve business situations. Without a doubt, an outstanding professional.”
Roberto Catapreta VoiCommercial Transformation Leader | Scaling AI, Cloud & Frontier Technologies Across LATAM
“James and I worked together on WAN acceleration and optimization solution projects. James is a modern professional. He combines advanced technical knowledge with a managerial view of the business as a whole. He is highly committed to delivering scope, schedule and quality in the projects he works on.
His activities are very well prepared and detailed, giving the client peace of mind and confidence in the execution of their processes.
I recommend and endorse his services.”
Luciano SouzaCoordenador de Infraestrutura e redes de Automação Industrial na Vallourec
“I had the great opportunity to work with James. A unique professional: observant, dedicated, attentive and always willing to collaborate and serve. His focus, commitment and engagement contribute greatly to the results of the teams he works with. Working together comes extremely naturally and pleasantly to James. A committed professional, he is able to analyze and contribute across areas, raising the quality of his deliverables. Focused, dedicated and always eager to expand his large portfolio of knowledge, he has a customer-satisfaction mindset. I am sure of success in James’s career and choices.”
Cláudio FerreiraExecutivo de TI | Estratégia, Arquitetura e Governança | Cloud & Data Center | Transformação e Eficiência Operacional
“Talking about James is way too easy! One of the most serious and competent professionals I have met in my career. One of the most team-building people there is. A first-rate team member. Always ready to help you. It would be a pleasure to work with you again, my friend!”
Rodrigo DielCIO | CTO | Global IT Executive | Digital Transformation, Cybersecurity, Data & AI | Technology Strategy, Governance & Business Enablement
“James is a man attentive to the changes of today’s world: serious, generous, committed, a good companion and a friend. Always attentive to his personal and professional goals, with great intellectual flexibility and leadership ability. I very much enjoyed sharing many personal and professional experiences with him, with mutual benefits.”
Virgilio SantosConsultor at VMS Consultoria
“James is an extremely committed professional, committed to the company and to its results. He has a strong ability to manage high-performance teams in a planned way and constantly seeks to update himself in his areas of work.”
Guilherme GuerraReitor | Ânima Educação | Ensino Superior | Educador
Recommendations published on LinkedIn, translated from Portuguese. Job titles are shown as published by each author.
Contact
- WhatsApp: +55 31 98407-0020
- Email: james.eustachio@gmail.com
- LinkedIn: linkedin.com/in/jameseustachio